Reporting Cybercrime

Several resources are available to handle the issues that arise online and allows for anonymous and confidential reporting.

View the Definitions of Cybercrime

View the Advisory on Reporting Cybercrime to the SAPS [PDF 286KB] – published by ISPA – April 2013

ONLINE FORMS

All Cybercrimes
OnTRAC.org.za – Reporting Page – Online Technology Risk Advisory Centre website for reporting and getting help
UJ.ac.za – Reporting Page – University of Johannesburg Centre for Cyber Security website for recording statistics

General Crimes (Other)
Crimeline.co.za – Reporting Page – A Primedia initiative for making anonymous tip-offs to the SAPS
Reportacrime.co.za – Reporting Page – An independent website for posting general complaints

Child Grooming and Pornography
Fpbprochild.co.za – Reporting Page – A Film and Publication Board initiative for reporting online incidents

Piracy
HowToTell.com – Reporting Page – A Microsoft service for identifying and reporting counterfeit software

Scams
Scambuster.co.za – Reporting Page – An independent website for posting scam content online

Spam
ISPA.org.za – Complaints Page – ISPA service to lodge a code of conduct complaint including spam
SMScode.co.za – Complaints Page – WASPA service to identify the owner of a commercial SMS or short code

EMAIL ADDRESSES

Threats against Critical Infrastructure
noc@ssa.gov.za – National Operational Centre
ecs-csirt@e-comsec.com – State Security Agency

Child Abuse/Images
childprotect@saps.org.za – South African Police Service

419 Advance Fee Scams
419scam@saps.org.za – South African Police Service
hq.commercial@saps.org.za – South African Police Service

Phishing
phishing@sars.gov.za – South African Revenue Service

NB: When forwarding an email to authorities, ensure that you include the email header which contains valuable information. Retrieve, copy and paste the message header by using these steps (for most common email services):
Gmail: Open the message. Select the options arrow next to “Reply”, then “Show Original”
Yahoo: Right-click the message. Select “View full header”
Hotmail: Right-click the message. Select “View message source”
Outlook: Open the message. Go to “File”, select “Properties”, then select “Details”, and then “Message Source”
Outlook Express: Open the message. Go to “File”, select “Properties”, and then “Details”
Mac Mail: Open the message. Go to “View”, select “Message”, and then “Raw Source”