Reporting Cybercrime

Several resources are available to handle the issues that arise online and allows for anonymous and confidential reporting.

View the Definitions of Cybercrime

View the Advisory on Reporting Cybercrime to the SAPS [PDF 286KB] – published by ISPA – April 2013


All Cybercrimes – Reporting Page – Online Technology Risk Advisory Centre website for reporting and getting help – Reporting Page – University of Johannesburg Centre for Cyber Security website for recording statistics

General Crimes (Other) – Reporting Page – A Primedia initiative for making anonymous tip-offs to the SAPS – Reporting Page – An independent website for posting general complaints

Child Grooming and Pornography – Reporting Page – A Film and Publication Board initiative for reporting online incidents

Piracy – Reporting Page – A Microsoft service for identifying and reporting counterfeit software

Scams – Reporting Page – A South African Reserve Bank initiative for reporting advance-fee scams – Reporting Page – An independent website for posting scam content online

Spam – Complaints Page – ISPA service to lodge a code of conduct complaint including spam – Complaints Page – WASPA service to identify the owner of a commercial SMS or short code


Threats against Critical Infrastructure – National Operational Centre – State Security Agency

Child Abuse/Images – South African Police Service

419 Advance Fee Scams – South African Police Service – South African Police Service

Phishing – South African Revenue Service

NB: When forwarding an email to authorities, ensure that you include the email header which contains valuable information. Retrieve, copy and paste the message header by using these steps (for most common email services):
Gmail: Open the message. Click the down arrow next to the “Reply” button, then select “Show Original”
Yahoo: Right-click the message. Select “View full header”
Hotmail: Right-click the message. Select “View message source”
Outlook: Open the message. Go to “File”, select “Properties”, then select “Details”, and then “Message Source”
Outlook Express: Open the message. Go to “File”, select “Properties”, and then “Details”
Mac Mail: Open the message. Go to “View”, select “Message”, and then “Raw Source”